Request Materials

Create and update an ILLiad account

You only need to register for ILLiad once:

Your request to register with the system will be denied if you do not provide valid:

  • VCU eID username and password. Complete the Logon Problem Report Form (
  • Status. Your status is used to determine the appropriate services to provide and for statistical purposes
  • Mailing and/or email address: If eligible, items may be shipped to your mailing address.  Notifications about your request will be sent to your email address.

Users are sent access denied messages and must contact us via phone (804-828-1115) or email ( to have their ILLiad records validated.

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