VCU Libraries

Research Guides

OLD How Do I Request Resources?

A step by step guide on how to request copies, chapters, books, media, and other materials housed in the VCU Libraries collections or from another library.

Cancel A Request

To cancel your ILLiad request:

  • Log into your ILLiad account. Outstanding requests will display.
  • Select the request you wish to cancel by clicking on the transaction number.  Another screen will display.
  • Click on the "Cancel Request" button at the top of the screen.

Patrons cannot cancel a request if the item has already been received and checked out or delivered.


To cancel requests for

  • Go to your VCU Libraries My Account, e-Shelf, and Saved Searches
  • Enter your eID username and password.  Then click "'Log On."
  • Click on “My Account”.
  • On the left side of the screen click on “Requests.”  A list of items requested will be displayed.
  • Click on “Cancel” under “Actions” on the right side of the item you wish to cancel.


Requests Cancelled by Library Staff

When a request is cancelled by library staff, the user is notified via email with the reason for the cancellation.